Privacy Policy
At PRO Interpreting Canada, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services. Please take a moment to read this policy carefully to understand how we handle your information.
Information We Collect
We collect personal and non-personal information when you use our services, visit our website, or interact with us. The information we collect may include:
Personal Information: This may include your name, contact details, email address, and other identifiable information necessary to provide our services and communicate with you.
Client and User Data: If you are a client or user of our interpreting services, we may collect information about your interpreting needs and preferences.
Payment Information: If you make payments for our services, we may collect payment information, such as credit card details or billing information.
Communication Data: We may collect information from your communications with us, including emails, chat messages, and phone calls.
Log Data: Our servers automatically collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, pages you visit, the time and date of your visit, and other statistics.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision: To provide you with our interpreting services and fulfill your requests.
Communication: To respond to your inquiries, provide customer support, and inform you about our services, updates, and promotions.
Billing and Payments: To process payments, issue invoices, and manage financial transactions.
Improvement of Services: To analyze usage patterns and trends, improve our website and services, and develop new features.
Legal Compliance: To comply with legal and regulatory requirements.
Information Sharing
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as interpreters, payment processors, and IT providers.
Legal Compliance: We may disclose your information when required to comply with a legal obligation or to protect our rights or the rights of others.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to access, correct, update, or delete your personal information. If you have any questions or requests regarding your data, please contact us at [Contact Information].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
If you have any questions, concerns, or requests related to our Privacy Policy, please contact us at info@prointerpretingcanada.com.
Thank you for choosing PRO Interpreting Canada. Your privacy is important to us, and we are committed to protecting your personal information.